So, a quick video today about hiding behind emails when you really should just be picking up the phone. Â
In this particular context, I'm talking about tensions being high and battles happening, misunderstandings, miscommunications, that kind of thing. And the problem with trying to resolve these over email is the email is always read in the tone of voice and the context of the person reading it, not the person that's sent it. Â
And so, what happens quite often is we get a perpetual misunderstanding that keeps building on itself because of the way emails are read, not necessarily the way emails are written. Â
From personal experience, what I find is if we just pick up the phone and have a sensible conversation about what's gone on, we're much less likely to have misunderstandings and misinterpretations of what's happened. Â
So, number one, pick up the phone. Â
Number two, seek to understand before you try to get your point across. Â
Listen: try to understand where they're coming from with some compassion before you try to get your point across. Trust me, you do not want unnecessary arguments right now on top of all the other crap that we're having to deal with. Â
Pick up the phone - don't hide behind emails - problems will get solved quicker, and it may not always be what you thought. Â
That's my advice for today. Â
Book a call with Tracey
We'd love to learn more about you and the business that YOU are building, and we offer a free initial consultation to help you scope out whether BBB is right for you.
We will be completely honest about whether we can help you.
Join us for a 90-minute masterclass to maximise the speed and efficiency of growing your service business to £100k and beyond.
READ MOREWe run regular discovery days where you’ll experience a taste of the magic our Scale groups have to offer. We think seeing really is believing, so we invite you to join us and try us out before you commit. We’re confident that when you see what you get out of a day, you’ll be itching to see what the year ahead can bring.
READ MOREWe cut through the nonsense advice to give you what you need for the stage you’re at in your business, reducing the risk of wasting time, money and energy in the process.
We’ll help you determine how to become a £100k business owner.Â
We’ll show you how to stress test and evolve your business model so it’s £100k ready.Â
We’ll share the straightforward methodology you need to apply to get there.
CLICK HERESuccess and happiness start with self-esteem
The Self-Esteem Reboot is a complete programme with daily lessons and exercises, a 72-page workbook and online access to support videos and bonus content. It is proven to boost self-esteem and confidence levels with just a small investment of your time each day.
CLICK HEREGive your new service-based business the nurturing and firm foundations it needs to grow and flourish from your first year.
Get in touch..
Give your new service-based business the nurturing and firm foundations it needs to grow and flourish from your first year.
Get in touch..
Be the first to receive our proven, practical business-building know-how and fresh business insights delivered straight to your inbox.
Everything we share is designed to help you grow your service-based business.